Years of experience: 22

ITBusiness OwnerSales & BizDevHRChanel ManagerProduct Manager

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Jessica's Career Path
Senior ManagerAug. 2010 -
May. 2025
AppleSenior Manager
In this role, I focused on bringing people, products, and processes into harmony—working hand-in-hand with planning, merchandising, and logistics teams to roll out flawless product launches and execute high-impact events. I kept a pulse on performance benchmarks, diving into service data to fine-tune KPIs around sales, repair efficiency, and customer satisfaction 🎯. Whether leading full-scal...
Retail Store ManagerMay. 2008 -
Aug. 2010
T-MobileRetail Store Manager
During this tenure, I wore multiple hats—leading merchandising, marketing, daily operations, team development, and sales execution across several retail units in Boston’s Metro Market. As the go-to Retail Training Store Manager for three regional markets, I took pride in onboarding and coaching new hires, ensuring they were equipped to thrive from day one. I regularly dove into sales data and...
ManagerNov. 2002 -
Aug. 2010
Additional ExperienceManager
Retail Associate Manager, T-Mobile USA | Boston, MA Operations Manager, Spherion | Boston, MA Store Manager, Sprint Nextel | Boston, MA Assistant Manager, Sprint Nextel | Boston, MA Senior Sales Consultant Sales Consultant

Jessica's Posts

  • 2

    How I can help you

    I offer solutions for: • Organizational transformation using inclusive change management. • Workforce strategy aligning employee engagement with business goals. • Policy advisory for equitable labor practices. • Leadership coaching on emotional intelligence. • Ethical risk management enhancing credibility.

  • 2

    People I am looking for

    Ideal clients are: • Mid-sized to enterprise-level organizations. • Mission-driven startups and nonprofits. • Public-sector teams focused on equity and well-being. • Companies improving labor rights and DEI strategies. • Businesses in retail, tech, human rights, and healthcare.

  • 2

    Experience & Cases

    Achievements: • Scaled hiring operation: 53 new hires in 6 weeks. • Led COVID-era retail operations planning. • Developed human-centered return-to-work strategy. Past roles at Apple involved: • Workforce strategy, hiring, and policy design. • Business continuity planning and leadership coaching.

  • 2

    How to contact

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