Years of experience: 20

Document ProcessorHelp Desk SupportChat SupportAssistantAdministrative AssistantExecutive Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jefferson's Career Path
Data Analyst / Finance Manager / Recruitment ManagerDec. 2023 -
Nov. 2024
UOBData Analyst / Finance Manager / Recruitment Manager
Singapore, SingaporeData Analyst: • Created reports for internal teams, external clients and/or stakeholders. • Collaborated with team members to collect and analyze data. • Visualized data with graphs, infographics and other methods. • Established KPIs to measure the effectiveness of business decisions. • Structured large data sets to find usable information • Processed information with operations team and seni...
Data Analyst / Finance Manager / Realtime Specialist (Workforce Management)Jul. 2012 -
Dec. 2023
UOBData Analyst / Finance Manager / Realtime Specialist (Workforce Management)
Singapore, SingaporeData Analyst: • Built and analyzed datasets and other strategies that optimize statistical efficiency and quality. • Acquired data from primary or secondary data sources and maintaining databases. • Worked with management to prioritize business and information needs. • Partnered closely with operations team to develop strategies to improve efficiency, create control plans and measure success ...
Customer Service SpecialistJul. 2011 -
Jul. 2012
UOBCustomer Service Specialist
Singapore, Singapore• Responded to inbound customer inquiries via phone regarding card services (e.g., balance inquiries, transactions, card activation, limits, and fees). • Assisted customers with lost, stolen, or compromised cards, and take appropriate action (e.g., blocking, replacing cards). • Investigated and resolved card-related disputes or fraudulent transactions. • Guided customers through the process o...

Jefferson's Posts

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    How I can help you

    Crafted detailed reports for internal teams and clients. Collaborated effectively to gather and analyze data. Competitively, I excel in understanding business problems, defining objectives, data collection, preparation, analysis, and visualization.

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    People I am looking for

    Seeking collaboration with United Overseas Bank Limited Singapore. Ideal clients are those requiring data-driven insights and strategic decision-making support.

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    Experience & Cases

    13 years with United Overseas Bank, Singapore. Connected with mentors in data analytics, business intelligence, and data science. Passionate about data-driven problem-solving and growth.

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    How to contact

No responses yet
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    About myself

    Proficient in data entry and visualization, with over 13 years of dedicated service at United Overseas Bank Singapore. Demonstrated expertise in transforming raw data into actionable insights.

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    Job Description

    Seeking opportunities to contribute to impactful projects focused on data cleaning, analysis, visualization, and storytelling. Passionate about leveraging data-driven strategies to empower businesses in making informed decisions.

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    How to contact

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