Years of experience: 11

AssistantData EntryCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Kwena Faith's Career Path
Cabin CrewJan. 2016 -
Mar. 2024
EmiratesCabin Crew
United Arab Emirates• Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight (crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board); • Carrying out pre-flight duties, including checking the safety e...
Customer Services AgentDec. 2013 -
Jan. 2016
dnataCustomer Services Agent
Dubai, UAE• Travel documents verification for passengers • Monitor and control repairs and maintenance by detailed inspection of the work required ensuring cost effectiveness and high standards of service. • Ensure safety and security of passengers • Implement, monitor and ensure compliance of safety systems and procedures set in co-ordination with Group Safety, thereby minimizing the risk to clients a...
Knowledge WorkerMar. 2013 -
Sep. 2013
Electronic Toll Collection (Pty) LtdKnowledge Worker
Midrand, South Africa• Obtains client information by answering telephone calls • Determines eligibility by comparing client information to requirements • Establishes policies by entering client information; confirming pricing • Informs clients by explaining procedures; answering questions; providing information • Maintains communication equipment by reporting problems. • Maintains and improves quality results by ...

Kwena Faith's Posts

  • 2

    About myself

    With a decade of customer service expertise and over ten years as cabin crew, I've been promoted to business class where I honed my skills in communication, problem-solving, and delivering exceptional client experiences.

  • 2

    Job Description

    Seeking a role that combines data capturing with customer service, allowing me to leverage my communication skills and attention to detail to enhance operational efficiency and client satisfaction.

  • 2

    How to contact

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