Years of experience: 9
Call CenterMedicalResearch AssistantLive ChatMedical BillerTyping Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Ericka's Career Path
Dec. 2023 -Mar. 2025
Wingstop Restaurants Inc.General Manager
Burbank, California, United StatesI provided operational leadership across multiple locations while awaiting the opening of a new store, quickly adapting to varied systems, team dynamics, and daily procedures. I built strong cross functional relationships throughout the company, gaining exposure to diverse management styles and expanding my professional network. I led new Team Leaders and Assistant Managers, guiding them thro...
Sep. 2020 -Dec. 2023
Popeyes Louisiana KitchenArea Support Manager
Pasadena, California, United StatesSupported operations across 4 to 5 stores depending on how many locations needed oversight at any one time, providing hands on leadership, training, and performance coaching to elevate team engagement and service standards. I cultivated a positive, energetic work culture by leading with empathy and enthusiasm. Especially during high impact events like Pride Day on Hollywood Blvd and extended ...
Sep. 2016 -Jul. 2020
CARL'S JR. RESTAURANTS, LLCGeneral Manager
North Hollywood, CaI started as a Cashier in late 2016 by 2017 I was a team leader and made assistant general manager six months after that. At the beginning of 2019 I was just finishing my training as a general manager and given my store. I love that I learned everything from the bottom to the top. I directed daily operations of a low volume restaurant, consistently exceeding performance benchmarks despite maj...