Years of experience: 22
MarketingHRConsultingBusiness OwnerLife CoachingPostGraduate
Trust Score
Exceptionally trusted; proven professional excellence.
Jessica's Career Path
Mar. 2025 -Present
J.M. Ocasio Coaching & Consulting LLCFounder | Leadership & Burnout Coach | Creator of the BEAM Method
New York, New York, United StatesEmpowering high-achieving professionals to overcome burnout and lead with clarity, confidence, and purpose Creator of the BEAM Method, a four-step coaching framework designed to help clients diagnose root causes of burnout, break limiting beliefs, and build sustainable success Delivering personalized 1:1 coaching rooted in emotional intelligence, behavioral science, and practical leadership s...
Mar. 2021 -Jan. 2025
Tiffany & Co.Director, US Operations After Sales Service
Queens, New York, United StatesIn my previous role, I oversaw all US after sales servicing, including jewelry alterations, repairs, engraving, and embossing at Tiffany Service Center in Queens, NY. I supervised 3 Operations Managers and reviewed expenses, trends, and forecasted for 3 cost center annual budgets. Key Contributions:
- Fostered culture of internal growth and inclusivity, focused on promoting team members to el...
Jan. 2013 -Mar. 2021
Tiffany & Co.Manager, Operations & Merchandise
Greater New York City AreaDuring this time frame, I managed finished good inventory, including fine & fashion jewelry, love & engagement categories, high jewelry, and watches. I supervised 1 Assistant Manager and 11 Merchandise Coordinators, and trained new-hire Associates. Key Contributions: - Succeeded in promoting 4 direct reports to Manager and Assistant Manager roles through diligent, mentoring, coaching and deve...