Years of experience: 29

Database ManagementApplication Support AnalystSQLOracleIT ProfessionalPhilippines

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Mayette's Career Path
Senior Service SpecialistSep. 2014 -
Present
Dairy Farm Company, Limited - ROHQSenior Service Specialist
Senior Service Specialist• Directed, and oversaw a team of 5 service specialists responsible for providing Level 2 support for various applications such as Merchandising Database Management System (MMDS), Datawarehouse(DW)/Microstrategy, Bills Payment Consolidation System (BPCS), Electronic Reports Navigator, Electronic Voucher Platform (EVP), PIMS and Berrie, and Integration Layer (IL) applications • Maintained the ...
SAP Technical ConsultantOct. 2010 -
Sep. 2014
Hewlett Packard Robinson’s Summit CenterSAP Technical Consultant
Worked as the SAP – GL and Tax L3 support for Financial Services System. Handled defect resolution and resolved workaround disputes Acted as single point of contact for GL and Tax problem management activities Monitored and tracked problems throughout the problem lifecycle and ensures that each problem is successfully resolved and completed. Performed root cause analysis, identify permanent f...
Senior Systems AnalystNov. 2008 -
Oct. 2010
Incuventure Partners CorporationSenior Systems Analyst
Technical lead of a production support team in enhancing existing Oracle based systems of the National Home Mortgage Finance Corporation(NHMFC) Spearheaded the development of system enhancements that improved reliability and enhanced efficiency Provided impact analysis for the system enhancements Wrote efficient and optimized stored procedures and functions that meet business requirements Pro...

Mayette's Posts

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    How I can help you

    • Daily Ops & Period-End Support • Reporting & Data Management • User Training & Docs • Change & Improvement Support • Reliable Oracle App & Functional Support • 15+ yrs IT expertise • Fast issue resolution & proactive monitoring

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    People I am looking for

    • Retail • Manufacturing • Distribution • Banking • Insurance • Energy • Telecom • Healthcare • Government

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    Experience & Cases

    • Streamlined High-Volume Payments • Resolved Complex System Issues • Proactive System Improvements • Clients: Dairy Farm Int'l, HP, Incuventure

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    How to contact

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    How I can help you

    • Daily Operations & Period-End Support • Change & Improvement Support • Technical & Functional Expertise • 15+ Years IT Experience • Proven Incident-to-Improvement Approach • Faster Issue Resolution • Minimized Disruption • Clear Communication • Scalable Support

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    People I am looking for

    • Mid- to Large-Scale Enterprises • Oracle E-Business Suite Users • Shared Services & Finance Operations • Complex System Integrations • Organizations Lacking Full-Time Support

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    Experience & Cases

    • Resolved critical Oracle issues, ensuring smooth operations • Introduced checkpoints for reliability, reducing failures • Automated bills payment process, improving accuracy • Clients: Daily Farm, Hewlett Packard, Incuventure

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    How to contact

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