Years of experience: 22
United StatesTutorCall CenterCustomer Support RepresentativeBusiness OwnerTechnical Support Agent
Trust Score
Exceptionally trusted; proven professional excellence.
Rasheeda's Career Path
Jul. 2024 -Present
Mercedes-Benz USAAdvisor, Brand Planning & Media
Sandy Springs, Georgia, United StatesThis role involves crafting and executing investment strategies for Video, Digital, Social, and Search channels, ensuring seamless implementation and thorough performance evaluation. Meticulous coordination and strategic oversight are essential to ensure that every aspect of the media strategy aligns with the brand’s overall vision and strategic objectives. These efforts play a crucial role i...
Oct. 2022 -Jul. 2024
Mercedes-Benz USABrand Transformation Advisor
Sandy Springs, Georgia, United StatesEstablishes the strategic vision for the Mercedes-Benz brand in the US. Backed by data and in alignment with Global priorities and strategies, the Brand Transformation team is positioned as a strategic advisor to the larger Brand Marketing department. ...leads the North America Experience Center. Establishes processes to streamline the collaboration with our headquarter marketing team and to ...
Nov. 2019 -Oct. 2022
Mercedes-Benz USAExecutive Referral Manager
Sandy Springs, Georgia, United States· Manage customer inquiries and/or concerns escalated from, but not limited to, these sources: phone, Executive Management, Case Managers, Customer Care, Roadside Assistance, email, fax, white mail. Concerning, but not limited to, the following categories: product, service, recalls, sales, warranty, legal issues, public relations, various media, technical and engineering issues, warranty, mar...