Years of experience: 3

Call CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterTechnical Support AgentHelp Desk Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Natascha's Career Path
Virtual Assistant and Customer SupportNov. 2024 -
Present
Self-employedVirtual Assistant and Customer Support
Handling Back-Office Tasks like answering Emails, Organising Documents, Research. Furthermore, helping customers with questions and queries as well as having meeting to explain the software.
AssistantAug. 2020 -
Jul. 2023
FrischeParadies GmbH & Co. KGAssistant
Innsbruck, Tyrol, AustriaMy job was to help with all the administrative tasks in the supermarket. I could enjoy a wide variety of tasks from customer and employee support up to organising a big event.
TutorPresent
GoStudentTutor

Natascha's Posts

  • How I can help you

    Tasks Solved: - Filter and sort emails - Respond to emails - Schedule business trips - Customer interactions - Prepare for meetings Competitive Edge: - Efficient, reliable, personal touch - Organized and proactive - Experienced in communication and time management - Fluent in English and German - Trustworthy and discreet

  • People I am looking for

    Ideal Clients: - Businesses of all sizes - Startups to established companies - Industries seeking reliable support - Clients valuing proactive service - Those needing multilingual communication

  • Experience & Cases

    Achievements: - Organized event for 800 attendees - Completed BSc in Economics - Brought order to chaotic situations Previous Clients: - Fruchthof Innsbruck - Dinnova AG (Freelance Customer Support)

  • How to contact

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  • About myself

    With two years as a personal assistant in a supermarket and six months in customer support at a software company, I excelled at organizing meetings and events. I advanced to a lead role, enhancing customer satisfaction through effective communication and support.

  • Job Description

    I seek a regular, remote job that allows me to leverage my skills in organization and customer support, providing flexibility and the opportunity to contribute effectively from any location.

  • How to contact

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