Years of experience: 39

Document ProcessorHelp Desk SupportCustomer Success ManagerChief Customer Officer (CCO)Client Relations SpecialistData Entry Specialist

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Chris's Career Path
DirectorJun. 2024 -
Present
Huddersfield, England, United KingdomAfter working in the industry for 35 years, I have decided to set up and manage my own business. I am entering this venture to primarily provide business transformation services, focusing on reviewing a company's processes in Service Implementation, Service Support, and Supply Management. Leveraging the experience I have gained, I help businesses optimise their processes by identifying areas ...
Global Support DirectorJul. 2020 -
May. 2024
Assured Data ProtectionGlobal Support Director
Leeds, England, United KingdomI was brought into Assured to set up, build, and deliver a Global Service Desk for a growing business in the Data Management and Cyber Security fields. When I commenced my tenure, we had 40 customers globally, who were being supported by employees with other primary responsibilities. We didn't have a structured Service Management tool and were using Jira to manage customer incidents. Over the...
Project Services DirectorMar. 2016 -
May. 2020
RedcentricProject Services Director
Harrogate, United KingdomProject Services Director of AIM-listed £100m turnover IT managed services provider supporting mid-market and public sector organisations in their journey from traditional infrastructure to Redcentric’s innovative managed services. My key responsibilities: * The delivery of £6 m — £15 m of annually contracted services from complex Programmes e.g. 600 site rollouts to single line orders in as ...

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