Years of experience: 8
CopywritingCustomer ServiceClient Relations SpecialistLive ChatBusiness OwnerCustomer Retention Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Pamela's Career Path
Dec. 2021 -Apr. 2025
Direct Trading Technologies LTDSenior Relationship Manager
United Arab Emirates• Actively participated in industry expos, seminars, and webinars to drive business expansion and increase brand recognition.
• Provided expert guidance to clients on trading strategies, market trends, and risk management to facilitate portfolio growth.
• Formulated and implemented comprehensive market research strategies to find trends and capitalize on investment opportunities.
• Identify a...
Jan. 2018 -Nov. 2021
LINA'S ParisKey Account Manager
Lebanon• Increased key account sale by 15-25% within 12 months through upselling and promotional strategies.
• Expanded the client portfolio by 10-15 new accounts (ex.., corporate offices,…) within a year.
• Improved customer retention rates by 20% by implementing a loyalty program and personalized client engagement.
• Reduced order success time by 20% through better coordination with supply chain a...
Feb. 2017 -Jan. 2018
CatertainmentFinance Assistant
Beirut, Lebanon• Observed strict confidentiality policies to maintain data integrity.
• Compiled various reports relating to budgets, expenses and payroll for review.
• Reconciled all company accounts, including credit cards, employee expenses and commissions.
• Reviewed general ledger entries and assessed accuracy.
• Communicated with suppliers to reconcile invoice payments.
• Stayed on top of applicable g...