I’ve had the privilege of working with Jodie over many years on high-impact projects and am always blown away with her ability to look at problems from all angles to come up with creative solutions th...
Trust Score
Exceptionally trusted; proven professional excellence.
United StatesAs a Retail Executive Escalations Supervisor, I led a regional team resolving complex, high-priority customer issues, often at the executive level. I coached direct reports, managed workload and performance, and drove process improvements through cross-functional collaboration with operations, strategy, and training teams. My role required sharp judgment, root cause analysis, and workflow ove...
United States, AustinResponded to customers on behalf of the Executive Team to investigate and resolve their issues and repair their relationship with Apple.
United States, AustinManaged Buy Online, Pickup In Store (BOPIS) orders within SAP, ensuring accurate order fulfillment and success. Collaborated cross-functionally to investigate and resolve system issues, providing recommendations for necessary program enhancements and upgrades.