Years of experience: 24

AssistantHRCustomer ServiceData EntryTyping SpecialistAdministrative Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Shannon's Career Path
Executive AssistantJun. 2021 -
Nov. 2024
CiscoExecutive Assistant
Supported multiple executives across time zones in the Customer Experience Organization  Streamlined global meeting coordination and complex travel across geographies.  Created key briefing materials, supported meeting prep, and facilitated follow-ups with external/internal stakeholders.  Partnered cross-functionally with HR, finance, communications, and recruiting.  Tool Management: Mana...
Business Analyst - Strategic Planning and Business OperationsSep. 2018 -
Nov. 2020
CiscoBusiness Analyst - Strategic Planning and Business Operations
San Jose, CAStrategic Business Partner to Business Collaboration & Service Providers Sr. Director in the Global Infrastructure Organization  Led planning and reporting for headcount forecasting and workforce metrics.  Partnered with key stakeholders to run employee engagement efforts.  Designed onboarding and training paths for global new hires and interns during remote cycles.  Oversaw delivery of s...
Senior Executive AdministrativeMar. 2008 -
Sep. 2018
CiscoSenior Executive Administrative
San Jose, CaliforniaSupported the Senior Vice President of IT, Global Infrastructure Services  Calendar Management: Ensuring time is well organized  Maintain confidentiality and deal professionally with sensitive and confidential matters and materials  Cultivated unity among the executive assistants worldwide through regular contact and the development of a “teams” room enabling members to confer in real-time...

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