Shelby's Posts
- Shelby Larsen-Russell
Senior customer service representative @New York Life Insurance Company
is willing to share expertiseData Excellence & Client Focus How I can help you
• Resolve customer issues efficiently • Identify system improvements • Review and ensure process accuracy • Train and develop staff • Create and maintain training tools • Organized, timely, and client-focused
People I am looking for
• Seeking partnerships with businesses prioritizing client retention • Ideal for companies valuing proactive and motivated team members
Experience & Cases
• Trained diverse teams globally during the pandemic • Streamlined processes to reduce risk
How to contact
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