Columbus, Ohio, United StatesAs Practice Administrator, I drive and influence areas of business operations, people management, and strategic planning initiatives. My leadership was key in streamlining payroll processes, managing remodel projects, and executing work-from-home policies. I have also inceased our online reputation significantly and successfully helped to negotiate pivotal contracts with major healthcare syst...
In my role as Office Manager, I efficiently managed patient registration processes, ensuring top-tier customer service at every touchpoint. I introduced a physician preference guide to solve the problem of scheduling challenges and established a third-party patient retention platform. My approach in creating training resources set the standard for future employees, ensuring continuity and exc...