Years of experience: 25

Sales ManagerExecutive CoachC-level ExecutiveSales & BizDevHRCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
ILIAS's Career Path
Store ManagerMar. 2022 -
Present
Leroy MerlinStore Manager
My assignment, as a store manager, is to continuously improve the customer experience through managing resources. My team consists of nine (9) Department Managers and two hundred (200) co-workers in total. Main responsibilities of my role consist of store direction and implementation of the business planning. Motivation of the team and operations management are a big part of my day. Being par...
Business CoachMay. 2017 -
Present
IKS Management Coaching ServicesBusiness Coach
Nea Smirni, AthensBeing the founder of IKS Management Coaching Services, I have adapted in different roles when addressing my customer's needs. I believe that you can only exceed expectations only when you try to improve yourself day after day. My personal motto is: "Grow Yourself - Grow your Business". Key responsibilities • Coaching though customised models & tools and focusing in developing managers and imp...
Customer Relations ManagerMay. 2017 -
May. 2022
IKEA, HOUSE MARKETCustomer Relations Manager
IKEA Athens Center StoreHead of my division, reporting to the Store Manager, my main tasks consist of operations management and coaching of my three (3) Department Managers and a team of ninety (90) employees in total. Key responsibilities • Operations Management (Planning, Directing & Controlling Change) • Evaluation of customer experience by optimization of reports and surveys • Marketing activities' store managem...