Years of experience: 10

MarketingITSales & BizDevBusiness OwnerContent ManagerDigital Ads Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Brenda's Career Path
Customer Success ManagerJul. 2022 -
Nov. 2024
BigCommerceCustomer Success Manager
Guadalajara, Jalisco, MexicoMaintain complete ownership over an assigned book of business of Enterprise customers with responsibility over key customer success metrics including NPS, account growth, forecasting and revenue retention. Be the trusted consultant, and drive adoption of partner and product solutions that provide value for your merchants through consultative selling techniques. Advise merchants on best practi...
Business Development and Customer SuccessDec. 2020 -
Jan. 2022
itree Consulting & ServicesBusiness Development and Customer Success
Guadalajara, Mexico Metropolitan AreaConsultative selling of SAP Business One and SAP Business by Design ERP, cloud solutions, SAAS software to Mid-market and Enterprise segments. Build a pipeline and manage complex deals with multiple stakeholders (C-level) and budgets. Drive outstanding customer experience by delivering technology solutions tailored to customer needs. Create and execute personalized solution presentations, dem...
Business Development and Digital MarketingMay. 2019 -
Dec. 2020
Best Du SA de CVBusiness Development and Digital Marketing
Guadalajara, Mexico Metropolitan AreaDesign the company's digital strategy including social media, websites, campaigns, funnels, and automation, based on inbound marketing methodology. Source new sales opportunities by implementing proactive lead generation strategies such as cold calling, events, networking, recommendations, social media contact, etc. Develop and maintain long-term customer relationships by delivering an outsta...

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