Years of experience: 15

AssistantData EntryCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Amanda's Career Path
Client Care ManagerMay. 2020 -
Sep. 2023
Rogue InvestingClient Care Manager
Addressed and resolved customer inquiries via phone and email, achieving high levels of customer satisfaction. Facilitated effective communication between clients and editorial team, reducing service fulfillment times significantly. Authored and edited a range of business-critical emails for marketing, sales, and service initiatives.
Operations ManagerOct. 2017 -
Present
WND.comOperations Manager
Reviewed, analyzed, and provided detailed documentation of executed contracts. Enter and maintain accurate records in company database. Research and implement replacement strategies of multiple service providers not meeting performance standards. Document advertising campaigns and implemented email sends for company newsletters, third party advertisers, and store promotions. Acted as project ...
Store ManagerAug. 2015 -
Oct. 2017
WND SuperstoreStore Manager
Chantilly, VAMonitored site metrics, sales, and effectiveness of marketing campaigns. Researched ecommerce trends and technologies, popular products, and marketing strategies. Organized remarketing campaigns, targeted emails to customers based on buying habits, and affiliate programs with marketing team. Managed inventory of over 2,000 products and relationships with store vendors. Coordinated with techni...

Amanda's Posts

  • How I can help you

    • Organize and enhance business accounts • Streamline processes for efficiency • Conduct research for optimal account matching • Audit accounts for usage and efficiency • Manage records and calendars • Handle emails and client/vendor communications • Oversee production and project management • Expertise in strategic multitasking for small businesses

  • People I am looking for

    • Open to businesses of any size • Ideal for those needing dynamic, strategic support • Specialize in small business environments

  • Experience & Cases

    • Audited and optimized accounts for cost savings • Restored compliance for a non-profit • Managed a vendor event with Chuck Norris • Clients: WorldNetDaily.com, WND News Center, Rogue Investing

  • How to contact

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