How I can help you

Offer expert tips and oversight for new contact center projects. Extensive leadership experience in 4 start-ups ensures smooth operations and transitions to live environments. Knowledgeable in operational needs.

People I am looking for

Seeking collaboration with businesses of all sizes in need of expert guidance during the contact center opening process. Open to providing support for both small and large-scale projects.

Experience & Cases

- Launched 6 call center sites/departments - 3-time award-winning Customer Service leader - Affordable housing renovation & city recognition - Clients: TriWest Healthcare, optionsXpress

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About myself

With 15 years of experience, I have successfully led customer service departments, achieving recognition as the best in customer service for three consecutive years by Barron's magazine.

Job Description

Seeking a challenging role where I can leverage my extensive experience in customer service management to drive team success and enhance organizational growth.

How to contact

About myself

With over 15 years of professional experience, including 5+ years as the head of a signature service, I have honed my leadership and strategic planning skills to drive innovation and excellence.

Job Description

I am seeking an opportunity focused on people leadership and development, where I can leverage my expertise to cultivate talent, foster growth, and enhance team performance.

How to contact