Years of experience: 4

Data EntryCall CenterSecurity AnalystTech SupportDevOpsšŸ Sports

Trusted by top professionals

  • LA
    Lauralyn-Ann Alipui
    Billing Team lead @SGS
    Verified
    I have had the pleasure of working with Samuel since 2021. Samuel has transformed our approach to work, helping us to increase our productivity. Partnering with Samuel was the best decision for our c...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Samuel's Career Path
Security EngineerJan. 2022 -
Present
SGSSecurity Engineer
GhanaResolved high volumes of technical support tickets across hardware/software/network issues (RT system). Implemented secure configurations and helped enforce endpoint protection. Reduced support backlog by 45%, improving efficiency across teams. Provided remote support using secure tools and documentation systems. Implemented observability stack using Cloud Monitoring, VPC Flow Logs, and Cloud...
Control Room AssistantSep. 2020 -
Dec. 2021
SGSControl Room Assistant
GhanaManaged multiple tasks under strict deadlines, ensuring 100% on-time completion and effective issue escalation. ā— Provided first-line IT support to customers and internal teams, efficiently resolving inquiries. ā— Monitored system performance against quality standards (95% SLA compliance), supporting system reliability

Samuel's Posts

  • How I can help you

    ā€¢ Design secure multi-cloud environments ā€¢ Deploy robust firewalls ā€¢ Enhance IAM ā€¢ Security assessment process: - Understand business goals - Review architecture - Threat modeling - Develop strategy roadmap

  • People I am looking for

    ā€¢ (CTOs) and VPs of Engineering who are responsible for the overall technology stack and strategy. ā€¢ (CISOs) and Heads of Security tasked with managing risk and setting security policy. ā€¢ Cloud Architects who are designing andmanaging their company's cloud infrastructure.

  • Experience & Cases

    ā€¢ SGS Ghana: Enhanced GCP security, IAM, firewall rules ā€¢ Hossted: Built secure baseline, automated best practices ā€¢ Upwork: Conducted security audits, implemented IAM and MFA

  • How to contact

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