Years of experience: 10

Call CenterChat SupportCustomer ServiceCustomer Support RepresentativeLive ChatTechnical Support Agent

Trust Score

Exceptionally trusted; proven professional excellence.

80%
David's Career Path
Digital SpecialistOct. 2020 -
Jan. 2024
VerizonDigital Specialist
Messaging Technical support ensures a positive customer experience by providing exceptional care, account service, and Tier II technical support to multiple customers simultaneously. Messaging support prioritises device-specific troubleshooting alongside voice and data products. The support is provided digitally through a chat-like system. During the peak season, it is expected to support up ...
Call Center RepresentativeSep. 2018 -
Oct. 2024
Verizon Communications, Inc.Call Center Representative
United StatesWorking with Verizon, I was able to deliver excellent customer support through live chat. My responsibilities included resolving technical difficulties, answering product questions, and guiding customers through the problem-solving process.
GuruMay. 2018 -
Dec. 2018
VerizonGuru
As a technical lead Google Guru, I helped launch a new Google ecosystem for upcoming products. As a Google Guru, I was in charge of delivering information to over 300 employees per call center. A Google Guru Ambassador's primary responsibilities include providing detailed information to colleagues who need to understand upcoming changes to Google's ecosystem.

David's Posts

  • How I can help you

    Capture and edit to tell event stories, conveying emotions. - Tailored pricing - Competitive quotes - Custom packages for lasting relationships

  • People I am looking for

    Seeking partnerships with: - Small, upcoming ventures - Seasoned entrepreneurs needing mission-driven visuals

  • Experience & Cases

    Achievements: - Unique, budget-friendly wedding packages - Last-minute event services

  • How to contact

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