Years of experience: 18

Head of GrowthChief Customer Officer (CCO)Customer Retention SpecialistCustomer Care SpecialistClient Relations SpecialistCustomer Service

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Nick's Career Path
IPS Client Success Leader - North AmericaJan. 2022 -
Present
JLLIPS Client Success Leader - North America
Toronto, Ontario, CanadaThe opportunity to work with JLL's integrated portfolio services (IPS) client accounts across North America. 1) Advise and consult best practices on JLL's largest portfolio occupier accounts 2) Managing JLL's 30-60-90 day transition program with best-in-class tools, templates and technology. 3) Creating bespoke IPS account playbooks for JLL's key client accounts 4) Integrating JLL's AI tools ...
Shanghai Transaction Management Hub LeaderSep. 2014 -
Dec. 2021
JLLShanghai Transaction Management Hub Leader
Shanghai City, ChinaSenior Director - Asia Pacific (APAC) Regional Transaction Management Managing a high performing TM account management team: 15 APAC regional CRE account managers 40+ APAC regional CRE corporate accounts 70+M SF portfolio under management Managing both Chinese and Foreign multi-national enterprise RE portfolios across the APAC region: 1) Leased and owned portfolio management 2) Workplace opti...
Director - Global Corporate ServicesNov. 2011 -
Sep. 2014
Knight FrankDirector - Global Corporate Services
Shanghai City, ChinaCommercial Leasing Services - Global Corporate Services Providing regional real estate portfolio consultancy and advisory services throughout APAC with a primary focus on Greater China.

Nick's Posts

  • How I can help you

    Expertise in managing commercial real estate, leading team development, and fostering growth on client accounts. Offering a global perspective, a vast network, proficiency in tech platforms, and adept leadership of high-performing client teams.

  • People I am looking for

    Ideal clients are corporate managers overseeing client-facing account leaders and seeking to boost business growth. Our approach aligns with accelerating success and enhancing leadership capabilities.

  • Experience & Cases

    Achievements include a 200% increase in client revenue and a 185% rise in client retention. Previous collaborations with Global Fortune 500 companies underscore our proven track record.

  • How to contact

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