Years of experience: 25

United StatesEditorProofreaderContent WriterCopywriterCopywriting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Norman's Career Path
Curriculum ManagerJul. 2019 -
Jun. 2025
CognizantCurriculum Manager
San Francisco Bay AreaWorking at Google, I led a 4-7 person team that delivered retail sales training at scale. The dispersed team managed daily content updates across 37 countries in 28 languages, which over 50 unique training offerings. Reach was nearly 200k users with annual engagement in the 90% range. I worked cross-functionally with Google Channel Sales, Global Product Marketing, multiple content agencies an...
Principal ConsultantJan. 2019 -
Jun. 2019
Self-employedPrincipal Consultant
San Francisco Bay AreaProviding consulting insights about training for small businesses.
Learning and Development ManagerOct. 2016 -
Apr. 2018
WEBCOR BuildersLearning and Development Manager
Alameda, CAOwner of learning and development activities across corporate and field locations. Manage programs for employees of all levels. Planning and implementing LMS for tracking and delivery of training.

Norman's Posts

  • How I can help you

    I will execute a structured test script to ensure training readiness pre-launch. Expertise in rapid positive and negative testing for English content, and thorough checks of localized materials for language consistency.

  • People I am looking for

    Seeking teams creating e-learning content needing meticulous detail checks. Ideal clients are those who require expert testing to optimize their training offerings.

  • Experience & Cases

    Achievements: - Developed multinational sales training content - QA'd hundreds of courses biannually for 5 years - Managed curriculum testing for diverse delivery Clients: - Google - Webcor - Quadient

  • How to contact

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