Years of experience: 15
Complaint Resolution SpecialistCustomer Care SpecialistClient Relations SpecialistCustomer Success ManagerCustomer ServiceSupport Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Miguel Angel's Career Path
Jan. 2024 -Present
MIGUEL ANGEL AGUIRREPlayer and Language Exchanges
Montreal, Quebec, CanadaContact the Teams in the Professional Soccer League of Canada and the teams of the professional leagues of Mexico and Spain to promote the language and soccer exchanges of players between countries.
Jan. 2020 -Nov. 2023
CAEAOG Coordinator
Montreal, Quebec, Canada• Carry an AOG phone to receive calls from customers who are unable to train pilots on their simulators due to part failures and ensure they receive immediate technical support and/or the required part exchanges within 24 hours from their first call. • Coordinate with CAE Global Depots, CAE Stores and Global Sourcing for part availability.
• Present quotations to customers showing a good appr...
Jan. 2018 -Jan. 2020
CAEPlanner, Logistics Support
Montreal, Quebec, CanadaCustomer Service and Repair order administration. Represent customers’ interest with repair shops, sourcing and engineering departments. Prepare shipments of repaired and exchange parts from CAE’s premises and worldwide depots.