Years of experience: 35

Client Relations SpecialistCustomer Success ManagerCustomer ServiceLife CoachingExecutive CoachAuthor

Trust Score

Exceptionally trusted; proven professional excellence.

80%
David's Career Path
Executive CoachMar. 2023 -
Present
GrowthspaceExecutive Coach
Morrisville, North Carolina, United StatesGlobal Executive coach supporting a wide array of Fortune 500 clients in areas of leadership, career and professional development, executive communications and presence, and strategy.
Director, Customer Delivery, Global Customer Experience CentersAug. 2019 -
Feb. 2023
CiscoDirector, Customer Delivery, Global Customer Experience Centers
Raleigh-Durham-Chapel Hill Area
Senior Manager, Technical SupportApr. 2015 -
Aug. 2019
CiscoSenior Manager, Technical Support
Raleigh-Durham, North Carolina AreaSenior Manager, Technical Support Dates Employed Apr 2015 – Present Employment Duration 4 yrs 5 mos Location Raleigh-Durham, North Carolina Area • Drove 9% year-over-year organic growth in ~$378M services business by enhancing collaboration across teams and implementing efficiencies that supported business strategy. • Led 3 managers and 55 front line staff across ten states and five countries...

David's Posts

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    How I can help you

    I empower business leaders to speak confidently and with integrity. - Military and corporate experience - Unique and accomplished - Exceptional client feedback

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    People I am looking for

    - Entrepreneurs and business owners - Open to all company sizes - Driven and collaborative individuals

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    Experience & Cases

    - Secured client promotion to VP - Achieved $40M program buy-in - Worked with Microsoft, Cognyte, Fidelity, ServiceNow

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    How to contact

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