California, United States- Client Account Management for up to 80 clients. Provided top notch client services while tracking communication.
- Led and managed 15-19 trainers, held biweekly one-on-ones and monthly team meetings, set and reviewed goals and expectations, provided tools and resources by creating “LF Playbook,” QC’ing schedules, task delegation, improved communications.
- Studio Operations - Daily KPI trac...