Years of experience: 18

EducationSoft Skills TrainerVoice OverEntertainmentBusiness Development ManagerSales & BizDev

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Brian's Career Path
OwnerJan. 2025 -
Present
Wilmington, Delaware, United StatesFYZICAL Therapy and Balance Centers are the leader in the health and wellness space, providing private practices with business systems, operational support, clinical education, and proprietary technology and protocols. FYZICAL® is actively changing the healthcare landscape by providing patients with wellness programs and clinical care in: Fall Prevention, Orthopedic and Vestibular Rehabilitat...
Senior Customer Success ManagerMar. 2021 -
Dec. 2024
PluralsightSenior Customer Success Manager
At Pluralsight, I design and execute customer success plans, identify and nurture growth opportunities, and drive customer loyalty and retention. I also collaborate with cross-functional teams, such as sales, product, engineering, and support, to provide feedback, insights, and advocacy for the customer's needs and expectations. Some of my recent achievements include increasing customer satis...
Strategic Client Account ExecutiveDec. 2019 -
Dec. 2020
BlackbaudStrategic Client Account Executive
Worked with a defined portfolio of non-profit clients to drive organizational performance utilizing the full array of Blackbaud product platforms. This role allowed me to use my non-profit background and practical expertise to become a trusted advisor to organizations. While there was a fair amount of renewals that I worked on, the majority of my efforts were directed to cross-sell/upsell opp...