Years of experience: 24
ITSystem AnalystProduct ManagerProject ManagerAthleteAssistant
Trust Score
Exceptionally trusted; proven professional excellence.
David's Career Path
May. 2017 -Present
Blue Cross Blue Shield of MassachusettsLead Business System Analyst
Quincy, MA• Acted as a key liaison between IT, external partners, and business operations for the Enrollment Modernization initiative. • Managed the development of comprehensive system requirement documents, ensuring alignment with business needs. • Conducted risk assessments for new technologies, enhancing project success rates. • Developed and maintained project plans, achieving on-time delivery for ...
Jun. 2016 -May. 2017
Blue Cross Blue Shield of MassachusettsSenior Organizational Readiness Advisor
Liaison between BCBSMA IT, External Business Partners, and BCBSMA Business Operations teams to manage the implementation for key portfolio projects Coordinate the delivery of training, process mapping/documentation(Workflow mapping/workarounds/jobaids), risk/issue mitigation activities, change management/human performance management and post production support Manage measurement processes to ...
May. 2009 -Jun. 2016
Blue Cross Blue Shield of MassachusettsManager - Electronic Enrollment and PSA Operations– Enrollment Operations
MassachusettsLead team of 12 Associates responsible for establishing direct data feed of enrollment data from Accounts or TPAs into BCBSMA enrollment system and Manage team responsible for establishing data feeds with Consumer driven health vendors for accounts that elect Personal spending products. Establish and maintain staffing models in order to ensure business area could meet the business needs durin...