Years of experience: 6
Support SpecialistCall CenterSoft Skills TrainerComplaint Resolution SpecialistCustomer Care SpecialistCustomer Service
Trust Score
Highly reliable; strong professional involvement.
Shireen's Career Path
Sep. 2023 -Present
Ambassador Education GroupSEL Counselling Coordinator (BCIS)
Chiang Mai, ThailandI am part of the Student Support Team at British Concordance International School (BCIS), supporting students with SEN, as well as social, emotional and behavioural issues from Early Years to High School. Support is delivered through dedicated SEL counselling and the implementation of Individualised Educational Plans for those with specific behavioural and educational needs.
Aug. 2022 -Aug. 2023
Ambassador Education GroupGrade 4 Homeroom Teacher (UCIS)
Chiang Mai, ThailandI worked full time as a Grade 4 Homeroom Teacher at Unity Concord International School (UCIS). I taught multilingual class of up to 26 students (Thai and Chinese nationality dominant) the following subjects: English, Math, Science, Social Studies and Social Emotional Development (Common Core Curriculum) with some additional social emotional counselling support for the students in my care.
Feb. 2022 -Aug. 2022
Royal International Bilingual SchoolEnglish Second Language Teacher
Ho Chi Minh City, VietnamIn this part-time, temporary role, I worked as an elementary educator, teaching grades 1 - 5 English as a Second Language, as well as covering Math and Science classes. All lessons used the Global English Cambridge curriculum which I am very familiar with using and adapting.