Years of experience: 8
Call CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterCall Center SupervisorCall Center Trainer
Trust Score
Highly reliable; strong professional involvement.
Angelina's Career Path
Apr. 2024 -Aug. 2024
Janz Medical SupplyPatient Sales Representative
Mar. 2024 -Present
Defense Health AgencySupervisory Healthcare Systems Specialist
HEALTHCARE ADMINISTRATION: Receive daily feedback from clinics of any errors or questions regarding booking guidelines, reply, and provide my staff feedback on any issues. Create monthly reports to inform the Deputy Chief and Chief of Healthcare Operations on current statistics on phone calls answered and abandoned the month prior for data tracking purposes. Verify new providers and guidance ...
May. 2022 -Feb. 2024
Defense Health AgencyMedical Records Technician (Coder)
HEALTH SYSTEMS DATA MANAGEMENT: Daily use of computer applications including Outlook, Word, Excel, Genesis and 3M coding software. Obtained new coding information/ procedure information to provide accurate coding and feedback to providers. Assisted in providing advice, analyzing guidance, and developing guidelines for anesthesia providers and surgeons to ensure post-op pain control is properl...