Years of experience: 16

ITHRConsultingTech SupportCustomer ServiceHelp Desk Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Monica's Career Path
Program Manager- IT Operations ManagementJan. 2025 -
Present
LCG AdvisorsProgram Manager- IT Operations Management
Operations AnalystMar. 2024 -
Jan. 2025
LCG AdvisorsOperations Analyst
Tampa, Florida, United States
Senior ConsultantJul. 2021 -
Mar. 2024
GuidehouseSenior Consultant
● Enhanced client communication and satisfaction by designing and refining high-quality, client-ready reports and presentations, contributing to a 25%+ increase in client engagement and retention. ● Streamlined administrative processes in project coordination, achieving a reduction of document processing time, and managed documentation for Defense Contracts and Local State Governments. ● Admi...