Years of experience: 16

Call CenterITTechnical Support AgentCustomer ServiceEngineerHelp Desk Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Donovan's Career Path
Information Technology EngineerNov. 2017 -
Present
Veolia Water TechnologiesInformation Technology Engineer
Kuala Lumpur, Malaysia
Senior IT Exec System and AdminNov. 2014 -
Jun. 2016
Honda Malaysia Sdn. Bhd.Senior IT Exec System and Admin
Achievements: • Coordination in DMS GST Module Roll out and End User Training Facilitator • Involved in Dealer Profile Management System (DPMS) Deployment and Training for all Honda Dealerships Nationwide • Involved Warehouse Management System Requirement Gathering and Project Coordination
IT EngineerMar. 2013 -
Jun. 2014
Bekaert SouthernwireIT Engineer
Shah Alam, MalaysiaAchievements: • Part of the Global IT Infrastructure Migration Project ( Software and Hardware) for the whole of Shah Alam Plant (200 users) • Involvement in Email migration Project from Lotus Notes to MS Outook • Trained users for Global IT Policies and Bekaeart Helpdesk Ticketing System (BITS) • Involvement in Warehouse Access Point Migration and Configuration to Global Domain