Years of experience: 12

AssistantAccount ManagerData Entry AssociateVoice OverSales & BizDevTyping Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jura's Career Path
Senior Client Experience ManagerMar. 2025 -
Present
FOODWORKSSenior Client Experience Manager
Chicago, Illinois, United States• FOODWORKS is a restaurant incubator on a mission: to shape the future of corporate dining through a local food lens. Designed for the new workplace, FOODWORKS is a simple, proven onsite dining platform that creates community through food by partnering with the best local restaurants and showcasing them in client operations to build a connection with authentic, ethnic experiences where diver...
Director of Client SuccessJul. 2023 -
Dec. 2024
FishbowlDirector of Client Success
Chicago, Illinois, United States• Managed a team of account managers and marketing specialists to optimize processes, increase revenue and product adoption, and expand market share • Implemented a cross-training program for a hybrid AE/AM team, resulting in a significant increase in upsell/cross-sell revenue • Established a centralized knowledge base to enhance cross-departmental collaboration and consistency in client inte...
Manager, Restaurant SuccessSep. 2021 -
Jul. 2023
GrubhubManager, Restaurant Success
• Managed a team at Grubhub, providing coaching and development to exceed monthly quotas • Co-developed and led the Leadership Development program, fostering key leadership skills • Transitioned from individual contributor to team manager, ensuring seamless operations