Years of experience: 4
Call CenterCopywritingTranslatorSales & BizDevCustomer ServiceAssistant
Trust Score
Exceptionally trusted; proven professional excellence.
Lidia's Career Path
Nov. 2022 -Present
Deliveree On-Demand Logistics (Southeast Asia)BOC Associate, Fulfillment
Indonesia, Jakarta- Operational Supervision. Oversee daily team operation consists of 15 members with a focus on maintaining performance metrics and take decisive actions on real-time handling. Implement corrective actions for underperformance when necessary, including coaching, performance improvement plans, and other measures.
- Leadership Support. Act as main captain who proactively communicate with Team L...
Aug. 2022 -Nov. 2022
Deliveree On-Demand Logistics (Southeast Asia)Business Associate, Training
Indonesia, Jakarta• Customer Acquisition & Retention. Presented Deliveree’s cutting-edge technology to potential leads and provide them with tailored and customized tools to maximized technology’s potential. Successfully trained Deliveree’s key clients, resulting increase in products and features usage.
• Research and Development. Addressing client’s needs and concerns by analyzing feedbacks and recommendati...
Jul. 2018 -Aug. 2018
Universitas Sumatera UtaraCampus Representative
Indonesia, Medan• Community Relations and Support. Demonstrated exceptional communication and interpersonal skills to foster positive and productive relationship with local residents while effectively providing support and assistance as needed on a strong understanding of community needs and concerns.
• Promotional and Collaboration. As key liaison with local cooperatives, effectively promoted the benefits ...