São Paulo, BrazilMember of the Ticket Executive Committee in Brazil, reporting to the CEO and representation with the global benefits and engagement team Edenred, in France, in addition to the Board of Directors of Edenred Prepaid Solutions. • Leadership of the deep transformation of the core business of the Benefits business unit in Brazil in the face of the changing regulatory scenario and the entry of new ...
Jan. 2015 - Jul. 2021
C&A BrasilHead of Retail Operations and Financial Products & Services (Joint Venture with Bradesco)
Barueri, São Paulo, BrasilResponsable for Financial Services & Products, Retail Processes & Operations, Customer Experience, Sales Planning, Finance & BI, reporting to the VP of Operations and managing ~40 people:
• Leadership of the change process of a strategic business unit focused on financial products and services in retail, integrating operational, financial and customer experience areas, with direct action in c...
São Paulo, Brasil• Responsible for managing the Marisa Private Label Card, Co-branded Card, in partnership with Banco Itaú, Insurance, Dental Plan and other assistance. • Leadership of the initiative to boost, grow and profitability the Financial Products and Services front, taking care of the portfolio strategy and focus on the customer lifecycle. - Launch of new products such as insurance, dental plan, loya...