Years of experience: 13

Executive CoachDesign & CommunicationsStorytellingEngagement ManagerCustomer Care SpecialistProfessor

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Carlos's Career Path
Design StrategistMar. 2025 -
May. 2025
MinsaitDesign Strategist
Innovation EvangelistDec. 2022 -
Feb. 2025
Tata Consultancy ServicesInnovation Evangelist
Los Angeles Metropolitan AreaLead of research and applied design methods for healthtech projects. Leading innovation workshops for organizational design Long term innovation strategy.
Innovation ManagerOct. 2021 -
Dec. 2022
HEB MéxicoInnovation Manager
Monterrey, Nuevo León, MexicoResponsible for innovation projects in the future of retail. Innovation funnel for continuos innovation. Education of innovation skills trough workshops and conferences.

Carlos's Posts

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    How I can help you

    Challenges Addressed: - Unaccurate processes - Poor customer experiences - Weak business models Advantages: - 10+ years in user research - Global company experience - Led large cross-functional teams

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    People I am looking for

    Ideal Clients: - Retail sector - Healthcare providers - Educational institutions

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    Experience & Cases

    Achievements: - Revamped digital banking for new users - Developed 'scan and go' for retail - Innovated business models Previous Clients: - HEY banco - OXXO - HEB - TATA

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    How to contact

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