Years of experience: 14

🐦 DesignGraphic DesignerHelp Desk SupportCustomer Success ManagerChief Customer Officer (CCO)Client Relations Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nicole's Career Path
Lead Business AnalystNov. 2024 -
Present
ConduentLead Business Analyst
• Create internal processes and procedures to improve team efficiency and consistency. • Assist in writing project plans. • Lead a team of four across three distinct functional areas, ensuring alignment and productivity. • Analyze business requirements to identify gaps and improvement opportunities. • Recommend solutions based on data driven analysis to support strategic decision making. • Mo...
Owner | Virtual AssistantApr. 2023 -
Present
Bookish VAOwner | Virtual Assistant
United States
Business AnalystDec. 2021 -
Nov. 2024
Protech Solutions, IncBusiness Analyst
New Jersey• Write, format, and compile documents needed for Federal Certification • Create marketing videos for client as well as end-user. (MyNJHelps) • Research assistant for special projects • Collaborate with stakeholders to understand and gather business requirements. • Analyze and document business processes, systems, and workflows. • Create detailed and clear documentation of business requiremen...

Nicole's Posts

  • About myself

    Excelled in virtual support for authors, entrepreneurs, and small business owners by managing diverse tasks, from document editing to tech support. Renowned for organization, communication, and a proactive attitude, with a successful track record in self-publishing guidance and adaptable skills.

  • Job Description

    Seeking a role that merges creativity and business analysis, aiming to contribute to industries that prioritize innovation and storytelling. Enthusiastic about roles involving strategic content creation, teamwork, and impactful projects. Eager for a challenge that offers growth and fulfillment.

  • How to contact

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  • How I can help you

    Canva Design Services: Enhance brand visuals with professional designs for logos, flyers, and social media templates. Ebook Creation: Transform ideas into polished digital books. Social Media Posts: Keep feeds engaging with branded graphics. Website Creation: Affordable, appealing sites for online presence.

  • People I am looking for

    Ideal Clients: - Indie authors needing creative support. - Musicians seeking online presence. - Spas/salons aiming for brand enhancement. - Open to solo entrepreneurs, small businesses, and startups.

  • Experience & Cases

    Achievements: - Indie Authors: Boosted visibility with comprehensive support. - Musicians: Built fanbase with tailored content. - Spas/Salons: Enhanced brand image with modern designs.

  • How to contact

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