Years of experience: 2
Call CenterMarketingTranslatorCustomer ServiceEntertainmentCase Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Paola's Career Path
Mar. 2025 -Present
Queensland GovernmentAdministrative Officer
Brisbane, Queensland, AustraliaAfter taking a brief from my previous role with the Queensland Government, I am excited to announce that I have joined the Community Recovery team. In this new role, I’ll be supporting Queenslanders affected by Ex-TC Alfred and assisting in their recovery efforts. I’m looking forward to this new chapter with Services Australia and the opportunities ahead .
May. 2024 -Present
The Westin BrisbaneGuest Service Agent
Brisbane, Queensland, Australia-Greet guests and offer to assist with their needs.
-Register and assign guests to hotel rooms.
-Compute bills, collect payments, and make change for guests.
-Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
May. 2024 -Jul. 2024
Department of Transport and Main RoadsAdministrative Assistant
Brisbane City, Queensland, Australia-Assist with accounts payable/receivable, liaising with clients and other general admin duties.
-Manage incoming phone calls and direct enquiries appropriately.
-Assist with document preparation in line with departmental standards and specified timeframes