Years of experience: 10

Tech SupportComputer engineerITEngineer

Trusted by top professionals

  • NH
    Nathaniel Howell-Burke
    Network Engineer @Sumeru Solutions
    Verified
    Robert is the Local IT lead for the Longview Gap distribution facility. He has created a very well versed IT team. Great attitude and always willing to get in the weeds to track down issues and resolv...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Robert's Career Path
IT SupervisorApr. 2022 -
Present
Gap Inc.IT Supervisor
Longview, Texas, United States-Drive continuous improvement by evaluating current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement. Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus. Lead and manage according to the company's and department's vision, goals, mission and values. -Responsible for people m...
Senior ConsultantAug. 2018 -
Apr. 2022
Best BuySenior Consultant
Longview, Texas, United StatesDrives a positive customer experience by building relationships and providing solutions to their needs. Guides customers through complex solutions across multiple product categories and services in-home, in-store, and virtually. Seamlessly incorporates knowledge across all categories to build broader, more impactful solutions. Exercises relationship skills and adaptation when navigating betwe...
Geek Squad AgentOct. 2017 -
Aug. 2018
Geek SquadGeek Squad Agent
Longview, Texas, United StatesPerform diagnostics and navigate requested and recommended repairs in a timely fashion. Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices. Partner with other team members to ensure proper documentation of client requests. Attend targeted trainings and complete necessary certifications on Apple product...