Years of experience: 14

Call CenterStartup FounderSupport SpecialistITSolution IntegratorCall Center Trainer

Trusted by top professionals

  • JD
    Joniel Dumagpi
    CEO/ Owner @Kidoo Pediatric Therapy Center
    Verified
    I worked with Nur for a project in our clinic since 2024. He created the EMR system that is currently being used in our pediatric therapy center. He and his team facilitated setting up of the infrastr...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Nur's Career Path
Chief Technology OfficerApr. 2019 -
Mar. 2025
Sky SolutionsChief Technology Officer
PhilippinesCloud Architecture and Platform Development and Maintenance - Led cloud migration projects, moving critical systems to AWS. - Led the team in building, deploying and managing the next generation systems and platforms to support the company’s growth. Leadership and Team Development - Oversaw IT operations, managing a team of 8 IT professionals across multiple locations and coordinating cross-f...
Lead System AdministratorDec. 2018 -
Mar. 2019
Sky SolutionsLead System Administrator
Philippines• Managed server infrastructure, ensuring 99.9% uptime and dataintegrity. • Deployed VoIP systems, integrating call center operations andoptimizing call routing. • Designed network security protocols, reducing securityincidents by 30%. • Automated routine maintenance tasks using PowerShell scripts,improving efficiency.
System AdministratorMay. 2014 -
Dec. 2018
RGInterMediaSystem Administrator
PhilippinesSystems Administrator | RGInterMedia May 2014 – December 2018 • Managed server infrastructure, ensuring 99.9% uptime and data integrity. • Deployed VoIP systems, integrating call center operations and optimizing call routing. • Designed network security protocols, reducing security incidents by 30%. • Automated routine maintenance tasks using PowerShell scripts, improving efficiency. Head of ...

Nur's Posts

  • How I can help you

    help you choose, set up, and optimize CRM, VoIP, and Remote Desktop tools for smooth and scalable operations. On our free call, we will: • Assess your current setup (or starting point) • Recommend the right tools based on your needs & budget • Map out next steps for fast, se

  • People I am looking for

    I’m looking to work with: • Startups building their tech stack • SMBs upgrading systems or scaling teams • Call centers needing reliable CRM, VoIP & RDP tools If that’s you (or someone you know), let’s connect—I’m happy to offer a free intro call and assessment.

  • Experience & Cases

    15+ years helping SMBs, startups & call centers build reliable CRM, VoIP & remote systems. 50+ successful projects across sales, support, and BPO ops. Reduced agent downtime by 70%, call drop rates by 50%, and setup time from weeks to days.

  • How to contact

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  • How I can help you

    Optimize call centers with tailored CRM setups, seamless VoIP integration, and secure remote desktops. Enhance efficiency with custom solutions, robust training, and strategic troubleshooting.

  • People I am looking for

    Ideal Clients: - SMBs seeking digital transformation - Call Centers and BPOs - Private medical clinics with EMR needs - Start-ups needing robust tech infrastructure

  • Experience & Cases

    Proven Expertise: - 9 years at Sky Solutions - Projects with Kidoo Plus, RG InterMedia - Specialized in CRMs, VoIP, and RDPs - Extensive experience with diverse SMBs and start-ups

  • How to contact

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