Years of experience: 13
Call CenterSport FanSupport SpecialistCustomer Support RepresentativeAppointment SetterCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Fiona's Career Path
Jan. 2024 -Present
IG Design Group UKSenior Product Manager
Jul. 2020 -Dec. 2023
CLIMAR INDUSTRIES LIMITEDPlanning and Logistics Manager
Newport, Wales, United Kingdom- Keep master records of all Franchisee and Territory Manager business plans. Ensure they are compiled in a consistent and usable format
- Using business plans as a starting point to produce phased budgets and forecasts
- Produce key component purchasing schedules to meet budgeted customer demand
- Place orders with suppliers per schedule to meet anticipated demand
- Schedule Franchisee and T...
Jul. 2019 -Jul. 2020
CLIMAR INDUSTRIES LIMITEDBusiness Executive
Newport, United Kingdom- Working with the wider franchise support team that is responsible for franchisee marketing, training and support activities. - Close monitoring of agreed KPI’s and franchise performance within set criteria. - Consolidating monthly and adhoc reports from franchisees into management reports and assisting to action outcomes as directed by the management team.
- Dealing with day to day complian...