Makati City, Philippines- Manages the day-to-day working relationship of the IT clients and various IT service providers to ensure high level of customer satisfaction
- Administers regular service review meetings with all relevant IT business stakeholders and external IT suppliers and vendors to ensure that established/updated service-level agreements are aligned with business and IT expectations
- Monitors and coor...
Manila• Manages the IT service operation functions (service desk, IT operations and application management) to deliver services according to defined service level commitments owned by the IT service operation teams.
• Coordinates resources and work to deliver solutions/deliverables to customers on time and within the budget.
• Oversees the successful completion of all work assigned to the IT servic...
Apr. 2018 - Sep. 2019
Sun LifeFinancial Advisor - Sun Life of Canada (Philippines), Inc.
MakatiAddresses the financial needs of clients through financial planning