Years of experience: 8

CopywritingCopywriterContent WriterProofreader🐦 Design

Trusted by top professionals

  • JK
    Jakub Kapral
    Conversational Designer
    Verified
    I had the pleasure of working with Boris at CSOB Bank, where he as a Conversation Designer for Kate, our virtual banking assistant. Boris was instrumental in developing and maintaining Kate's distinct...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Boris's Career Path
Conversational UX WriterMay. 2023 -
May. 2025
CSOBConversational UX Writer
Bratislava, SlovakiaProject: Developing use cases and a distinctive voice for Kate, the first virtual banking assistant in Slovakia. Main deliverables: o Designing conversation flows in Voiceflow and FigJam. o Crafting answers for intents and entities. o Maintaining a knowledge base with over 1,200 entries. o Crafting attractive and understandable conversational experiences with the bank virtual assistant Kate. ...
UX WriterJun. 2021 -
Feb. 2023
Just Eat Takeaway.comUX Writer
Tel Aviv, IsraelProject: Empowering food moments through clear and helpful UX copy. o Daily UX Writing for JET Pay, a B2B food-benefit mobile app. o Redesigning a restaurant management system (JET POS), making it self-serving and easy to use. o Conducting regular UX copy audits of legacy features and documenting my findings. o Conducting user interviews throughout the product development process and using th...
Senior Mentor & Industry Project Team LeaderMay. 2021 -
Present
UX Writing HubSenior Mentor & Industry Project Team Leader
Tel Aviv, IsraelProject: Actively supporting students pivoting into the field of UX writing. Main deliverables: o Giving feedback on students' exercises verbally and in writing. o Mentoring and motivating 40+ students on their UX writing journey. o Helping students land jobs at companies such as Meta or Royal Bank of Canada by preparing them for job interviews. o Hosting online seminars and workshops on all ...

Boris's Posts

  • How I can help you

    I help companies with: - UX writing and content design for digital products - Website and landing page copywriting - Content strategy and information architecture - Microcopy and error message optimization - Chatbot conversation design - Content localization and adaptation

  • People I am looking for

    I love collaborating tech companies that value clear communication. Let's connect if you're transforming digital products such as chatbots, building trust through content, or need help with UX mentorship. Especially interested in teams integrating content design early.

  • Experience & Cases

    Client Achievements: - Banking: Enhanced UX for digital banking platforms - Real Estate: Crafted content for premium projects - Food Tech: Improved user experiences for POS systems - Government: Simplified content for official apps - Business Software: Designed onboarding for management tools

  • How to contact

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