About myself

Expertly integrated innovative protocols into workflows, boosting adoption and creating impactful customer success stories. Enhanced clinician workflows across MEA, driving utilization and achieving 87% YOY retention with strategic insights and risk mitigation. Spearheaded AI tool alignment with reimbursement codes, ensuring clinical utility and adoption. Achieved 90% AI tool integration, significantly improving early cognitive decline detection. Recognized as Customer Success Manager of the Year for KPI excellence. Demonstrated resilience with 9% YOY user growth during COVID and increased active users by 145% in 2021.

Job Description

Aspiring to excel as a Customer Success Manager or Clinical Applications Specialist in healthcare tech or medical wellness industries, leveraging expertise to enhance user engagement, drive strategic growth, and foster innovation in clinical solutions.

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