Years of experience: 27
Content WriterCopywritingProofreaderEditorITConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Loretta's Career Path
Mar. 2019 -Present
Planview, Inc.GRC Analyst at Planview, Inc.
Austin, Texas AreaResponsible for helping facilitate third-party audits, conduct internal audits of the ISMS, participate in ISMS policy development and publishing, and answer customer inquiries around service availability and confidentiality.
Oct. 2017 -Mar. 2019
Planview, Inc.Cloud Ops Technical Writer
Austin, Texas Area
Apr. 2012 -Oct. 2017
ShoreTel (Acquired by Mitel in October 2017)Lead Technical Writer
Austin, Texas AreaResponsibilities include the following: * Creating new documentation for various telecom applications as well as for voice switches
* Maintaining existing documentation for various telecom applications as well as for voice switches. * Collaborating with several facets of operation, including training, new product introduction, product management, engineering, and quality assurance.
* Mentorin...