Years of experience: 4

Call CenterITCustomer ServiceFrontend DeveloperAssistantData Entry

Trust Score

Highly reliable; strong professional involvement.

70%
Isabella's Career Path
Customer Care AgentMar. 2022 -
Apr. 2025
Informer Online Buchhaltung AT GmbHCustomer Care Agent
AustriaAnswering technical questions, customer support, conducting onboarding calls, invoicing, chat communication (Intercom, Zendesk), telephone service, marketing analysis (SEO rankings, SEMrush, Google Search Console), writing and editing blog pages for the website, creating Instagram posts, creating and editing workflows, HTML, CSS, JS
Executive Assistant Oct. 2021 -
Dec. 2021
Ladylight GmbHExecutive Assistant
AustriaDay-to-day operations, preparing quotes and invoices, event planning and preparation, customer service (via phone, email, Zendesk), preliminary accounting
Ausbildung Vermögensberater (abgebrochen)Mar. 2019 -
Mar. 2020
Green Finance Group AGAusbildung Vermögensberater (abgebrochen)
AustriaCustomer meetings, cold calling, contract processing, cost estimation

Isabella's Posts

  • About myself

    Proficient in technical support, customer onboarding, and invoicing tasks. Skilled in chat and phone communication using Intercom and Zendesk. Experienced in SEO, content creation, video editing, and HTML/CSS/JavaScript. Managed operations and client relations for 3 years.

  • Job Description

    Seeking a remote position with a small business or startup where I can leverage my customer care expertise and technical skills. Passionate about contributing to a dynamic team and driving customer satisfaction through innovative solutions.

  • How to contact

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