Years of experience: 20
CopywritingCopywriterContent WriterProofreaderEditorSEO Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Claudia's Career Path
Jun. 2019 -Apr. 2024
CiscoCommunity Manager & Editor
San FranciscoHelped scale and evolve the AppDynamics Community platform by leading content strategy, knowledge-sharing systems, and cross-functional initiatives that supported over 2,000 members and 2,500+ customer companies. My work focused on improving discoverability, empowering contributors, and aligning insights across Engineering, Product, Marketing, and Customer Experience. 🧩 HIGHLIGHTS
• Launched...
Jun. 2016 -Present
Vision & Voice, Content Design ConsultancyFounder/Consultant: Applied AI & Governance; Content Creation, Design & Strategy
San Francisco, CAI help mission-driven teams and creative professionals apply content strategy, UX design, and ethical AI to elevate their systems — and their thinking. From collaborative prompting and process automation to knowledge architecture and voice strategy, I create tools and workflows that support clarity, creativity, and purposeful action. My goal is to give individuals and teams a practical lift: ...
Nov. 2015 -Feb. 2016
General AssemblyUser Experience Design Student (Immersive)
San Francisco Bay AreaCompleted a 10-week immersive focused on user-centered design and Lean UX. Gained hands-on experience in UX research, wireframing, prototyping, and collaborative design workflows. I consistently drew on my background in content strategy and communication to clarify user needs, structure presentations, and translate design rationale into actionable insight — especially during cross-functional ...