Years of experience: 10

IT⚖️ LegalProduct ManagerProject ManagerTech SupportData Analyst

Trusted by top professionals

  • JC
    Jordan Case
    Writer @3 Beards Productions
    Verified
    I had the pleasure of working with Diamond Harrell since 2020. I'm a short story writer and I was having difficulties with editing and other aspects. After meeting Diamond, all of those problems vanis...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Diamond's Career Path
Client AdvocateJul. 2024 -
Present
It's Just LunchClient Advocate
As a Client Advocate, I serve as the primary point of contact for clients, ensuring their needs and concerns are addressed promptly and effectively. My role involves advocating for client interests, resolving issues, and fostering strong relationships to maintain high levels of satisfaction and retention. Key Responsibilities: Client Support: Provide exceptional support to clients, addressing...
Enrollment SpecialistMay. 2016 -
Feb. 2022
Laureate Online EducationEnrollment Specialist
Columbia, MD Contribute to the growth of the business and to new student enrollments by assessing potential applicants, building rapport, and providing a positive student experience, while determining if they are qualified to apply and enroll in various academic programs. Record management and data entry Managed and aided in process implementation. Flexible to fast-paced and always-changing systems Receiv...
Administrative AssistantNov. 2013 -
May. 2015
Salisbury UniversityAdministrative Assistant
Salisbury, MarylandKept office organized to increase production and fluidity Selected to increase productivity and ease transition of interim Supervisor Created effective file management in order for Supervisors to have easier access Provided excellent customer service to faculty, staff, students, and contractors Up kept and revised system to maintain over 50 out sourcing contracts

Diamond's Posts

  • How I can help you

    Customer service, data entry, administrative support, document preparation, filing, correspondence management, task prioritization, compliance assistance, technology adaptation, reporting and data analysis, process improvement, project coordination, communication facilitation.

  • People I am looking for

    I want to work with professionals and companies that value growth and learning. Open to any industry where my skills can create opportunities for career growth, skill development, and meaningful experience to strengthen my resume and advance my professional path.

  • Experience & Cases

    • Seeking flexible, supportive work culture • Opportunities for travel and fair compensation • Eager for professional growth, certifications • Committed to learning and achieving security clearances

  • How to contact

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  • About myself

    Detail-oriented and tech-savvy professional with a proven track record of enhancing data accuracy by 20% through optimized electronic records management. Successfully maintained impeccable data integrity across platforms and streamlined recordkeeping for improved application readiness.

  • Job Description

    Seeking a position offering generous vacation time and flexible scheduling options, allowing for a balanced work-life dynamic while leveraging my skills in efficient data management and team collaboration.

  • How to contact

No responses yet
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  • About myself

    With a proactive and empathetic approach, I achieved 80% client satisfaction and retention in my first month as a Client Advisor. Recognized as a Subject Matter Expert, I improved application readiness by 15% and ranked in the top 5% of enrollment specialists.

  • Job Description

    I am seeking a role that offers flexibility in scheduling and vacation time, opportunities for professional growth, and competitive compensation. A workplace that values innovation and employee development is ideal for my career aspirations.

  • How to contact

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