Years of experience: 12

Call CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterCall Center SupervisorHR

Trusted by top professionals

  • AB
    Ashleigh Bargiol
    Real estate broker
    Verified
    Thecla was an amazing employee to have on the team. She was always a team player, hit goals and helped drive a sense of community through the staff
  • JA
    Jeneene Allen
    Program Coordinator @Jefferson Health
    Verified
    Working with Thecla Tenia as my Assistant Store Manager was an absolute pleasure. She consistently demonstrated strong leadership, a keen attention to detail, and a proactive approach to problem-solvi...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Thecla's Career Path
Assistant Store ManagerMar. 2024 -
Apr. 2025
YETIAssistant Store Manager
New York, New York, United States
Assistant Store ManagerOct. 2022 -
Mar. 2024
Banana RepublicAssistant Store Manager
Brooklyn, New York, United States
Assistant Store ManagerDec. 2019 -
Mar. 2021
UNTUCKitAssistant Store Manager

Thecla's Posts

  • How I can help you

    • Address customer complaints and inquiries • Provide detailed product information • Actively listen and interpret non-verbal cues • Ask insightful questions • Foster customer openness

  • People I am looking for

    • Small businesses • Entrepreneurs • Retail environments • Companies seeking to enhance customer experience

  • Experience & Cases

    • 10+ years of staff training • Expertise in handling escalated issues • Efficient management during peak sales • Ensured customer and staff satisfaction

  • How to contact

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