Aya Ismail - Customer service specialist, Damac Properties

Years of experience: 9

Top Notch service Quality ProviderQuality assurance managerCall CenterCustomer Support RepresentativeSupport SpecialistCall Center Supervisor

Trusted by top professionals

Qosimjon Qosimov
Customer service representative
Verified
I have been working with Aya since 2024, and during this time, I have consistently been impressed by her dedication, intelligence, and professionalism. She is a hard-working and highly capable colleag...
Helen Trayfalgar
Government Relations @Damac Properties
Verified
Aya is a harworking not only colleague but friend. I have been working with her since pandemic time and the contribution she made has a big impact in making our work smooth sailing.
Hocine Groun
Customer service executive @Damac Properties
Verified
Great work colleague with so much experience and knowledge
Ahmed Serageldin
back office executive @Damac Properties
Verified
Sure! Here’s a briefer version: "At DAMAC Properties, I worked with Aya on key projects, where I learned a lot from his teamwork and problem-solving skills. It was a valuable experience that supporte...

Trust Score

Exceptionally trusted; proven professional excellence.

100%

Aya's Career Path

Dec. 2019 -
Present

DAMAC PropertiesSenior Executive customer Service / Account Manager

Oversee the handover process for residential units to over 200 clients, including high-profile elite customers, ensuring a smooth transition and satisfaction. Manage the collection of dues exceeding 1.5 million per week, contributing to the organization's financial health. Address and resolve customer inquiries through multiple communication channels, maintaining a focus on delivering excepti...

Sep. 2018 -
Sep. 2019

MARCURA®Senior Data Analyst

United Arab Emirates

Sep. 2017 -
Sep. 2018

DA-Desk FZ-LLCSenior Executive Customer Experience Team

United Arab Emirates

Aya's Posts

Aya Ismail
Customer service specialist @Damac Properties
is looking for a job
Customer Service Excellence Manager
About myself
Experienced customer service officer/ senior account manager with 5+years in current company. Driven by increasing customer satisfaction by 95% which lead to high Volume of CSAT and NPS.
Job Description
Seeking a role as a Customer Service Excellence Manager, where I can leverage my skills and experience to drive superior customer satisfaction and service quality.
How to contact

No responses yet

Years of experience: 9

Trusted by top professionals

Trust Score

Aya's Posts

About myself

Job Description

How to contact