- Architected distributed backend services handling 100K+ daily requests with 99.9% uptime
- Implemented technical solutions for AI-driven conversation design, including custom integrations with LLM APIs
- Designed and optimized database schemas and query patterns, reducing response times by 65%
- Engineered robust error handling and monitoring solutions using Datadog and custom logging frame...
- Architected and implemented NLU Manager system using advanced classification algorithms to resolve conflicts between utterances, entities, and intents
- Developed AI integration framework for integrating ChatGPT and other LLMs into the platform's core functionality
- Engineered Variable States system enabling dynamic persona testing in chatbot prototype environments
- Built and optimized cr...